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If you are interested in current opportunities with us, please email info@distributedits.com a confidential resume today.

Distributed IT Services, Inc. is an Equal Opportunity Employer.

 

Job Description: Junior Network Engineer

ROLE-SPECIFIC COMPETENCIES

Networking

  • Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.
  • Understands the issues involved in administering and maintaining corporate WAN.

Desktop/Server Support

  • Helps set up and maintain computer stations and software in an enterprise environment.
  • Assists in supporting corporate applications; internal corporate servers, user desktops, etc.
  • Assists with basic server operating system and services troubleshooting, backup, and archiving.
  • Helps install and improve computer software and network equipment.

Help Desk Administration

  • Helps answer all trouble calls/emails and enters work orders into our tracking software.
  • Assists in administering and maintaining local and web-based versions of our tracking software.
  • Interacts with clients to resolve basic help desk issues; communicates with clients in a professional manner maintaining confidentiality.
  • Provides responses to clients in a timely manner.

Asset Management

  • Assists with the inventory management of software licenses, software, hardware, and other IT supplies.
  • Assists with the purchase of software, hardware and other IT supplies.
  • Promotes responsible usage and care of corporate equipment.

CAREER PATH CORE COMPETENCIES

Communication

  • Listens to others and accepts input from team members.
  • Clearly articulate ideas and thoughts verbally.
  • Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.
  • Relays relevant IT-related information to the company in a timely manner.

PROFESSIONAL QUALITIES

Leadership

  • Displays a positive attitude
  • Demonstrates flexibility in day-to-day work.
  • Sets high standards of performance for oneself.

Teamwork

  • Establishes harmonious working relationships with team members.
  • Appreciates each team member's contributions and values each individual member.

Client Management

  • Values clients and responds to their needs as they arise.
  • Establishes effective working relationship with clients.
  • Follows established communication guidelines.
  • Uses good judgment in what and how to communicate with clients.

ORGANIZATIONAL RESPONSIBILITIES

Innovator Development

  • Understands the professional development process and becomes actively involved by setting challenging goals and meeting them through continuous learning.
  • Seeks input from mentors and supervisors.
  • Actively applies feedback received to day-to-day work and strives to improve performance.

Internal Operations

  • Accurately completes and submits time and expense reports in a timely manner.
  • Accurately completes and submits status reports in a timely manner.
  • Complies with all company policies and procedures.
  • Participates in the implementation and support of IT-related policies.
  • Keeps office spaces neat, organized and secure.

DESIRED TRAINING

Education

  • Associates in Applied Science degree or higher
 

CompTIA

  • CompTIA A+ PC Repair
  • CompTIA Network+
  • CompTIA Security+

Cisco

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)

Microsoft

  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE)